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Best AI Model for General Chatbot / Assistant

General-purpose conversational AI for apps, websites, and products. Needs balanced quality, speed, and cost.

Our Verdict

Claude Sonnet 4.6 at $3/$15 is the best quality-to-cost ratio for production chatbots — natural conversation, strong instruction following. GPT-5 at $1.25/$10 is cheaper with slightly less personality. For high-volume budget chatbots, GPT-4o Mini at $0.15/$0.60 handles most conversations well. Gemini 2.5 Flash at $0.15/$0.60 with 1M context is great if your chatbot needs to remember long conversation histories.

Top Picks

Best conversational quality and instruction following at mid-tier pricing

Best for: Quality chatbot experience

Input

$3/1M

Output

$15/1M

Context

200K

Max Output

16K

MMLU-Pro: 86%HumanEval: 94%GPQA: 70%
#2GPT-5OpenAI

Strong all-around at $1.25/$10 with audio support

Best for: Multimodal chatbot (text + voice)

Input

$1.25/1M

Output

$10/1M

Context

128K

Max Output

16K

MMLU-Pro: 88.5%HumanEval: 95%GPQA: 73.5%
#3GPT-4o MiniOpenAI

90% of GPT-4 quality at 3% of the cost

Best for: High-volume budget chatbot

Input

$0.15/1M

Output

$0.6/1M

Context

128K

Max Output

16K

MMLU-Pro: 68%HumanEval: 87.2%

What Matters for Chatbot

Key Factors

  • Response quality
  • Latency
  • Cost per conversation
  • Tool-use

Tips

  • Mid-tier models offer the best quality/cost ratio for chatbots
  • Claude Sonnet 4.6 and GPT-5 are the sweet spots for quality chatbots
  • GPT-4o Mini and Gemini 2.5 Flash are solid budget picks for high-volume

Full Ranking (All Compatible Models)

RankModelInputOutputAvg BenchScore
#1GPT-4o MiniOpenAI$0.15$0.6077.6%115
#2Gemini 2.5 FlashGoogle$0.15$0.6082.8%111
#3Gemini 3 FlashGoogle$0.50$3.0084.0%105
#4Claude Sonnet 4.6Anthropic$3.00$15.0083.3%103
#5o3OpenAI$0.40$1.6086.9%101
#6Gemini 2.5 ProGoogle$1.25$10.0085.7%99
#7GPT-5OpenAI$1.25$10.0085.7%96
#8o4-miniOpenAI$1.10$4.4084.8%95
#9GLM-4.7Zhipu AI$0.60$2.2085.0%94
#10GLM-5Zhipu AI$1.00$3.2077.8%92
#11Mistral Medium 3Mistral$0.40$2.0081.5%88
#12Gemini 3.1 ProGoogle$2.00$12.0093.4%88
#13Gemini 3 ProGoogle$2.00$12.0086.9%88
#14MiniMax M2.5MiniMax$0.30$1.2086.0%86
#15GPT-5.2 CodexOpenAI$1.75$14.0086.8%86
#16GPT-5.3 CodexOpenAI$2.00$16.0088.2%84
#17Claude Haiku 4.5Anthropic$0.80$4.0078.8%83
#18DeepSeek R1DeepSeek$0.55$2.1982.5%80
#19Claude Sonnet 4.5Anthropic$3.00$15.0081.9%77
#20GPT-4oOpenAI$2.50$10.0078.6%77
#21Llama 4 MaverickMeta$0.31$0.8585.3%76
#22Llama 4 ScoutMeta$0.18$0.6380.1%75
#23Mistral Large 3Mistral$2.00$5.0087.0%74
#24DeepSeek V3DeepSeek$0.14$0.2883.5%71
#25Claude Opus 4.6Anthropic$5.00$25.0086.7%66
#26Grok 4xAI$3.00$15.0083.7%65

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